Terms and conditions

    1.              Basis of contract

    These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate. The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.

    2.              Goods, Quantities and returns

    The Goods are described in the Supplier’s catalogue as modified by any applicable Specification. The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements. If Customers choose to provide quantities required this is at the Customers own risk. Supplier takes no responsibility for over or under requirements of goods. Returns are down to the Suppliers discretion and maybe subject to a restocking charge.

    3.              Delivery

    The Customer shall collect the Goods from the Supplier’s premises at 16 Mark Road, Hemel Hempstead, Hertfordshire, HP2 7BN or such other location as may be advised by the Supplier prior to delivery within 3 Business Days of the Supplier notifying the Customer that the Goods are ready unless the Supplier advises otherwise.

    4.              Quality

    The Supplier warrants that on collection the Goods shall:

    (a)         conform with their description and any applicable Specification;

    (b)         be free from material defects in design, material and workmanship; and

    (c)         be of satisfactory quality (within the meaning of the Sale of Goods Act 1979)

    The Supplier shall not be liable for Goods’ failure to comply with the warranty set out above in any of the following events:

    (d)         the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

    (e)         the Customer alters or repairs such Goods without the written consent of the Supplier;

    (f)          the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions.

    The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.


    5.              Price and payments

    The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier’s published price list in force as at the date of delivery. The price of the Goods is exclusive of the costs and charges of packaging, insurance and transport of the Goods, (unless stated within the invoice) which shall be invoiced to the Customer. The Supplier may invoice the Customer for the Goods on or at any time after the completion of delivery. The Customer shall pay the invoice in full once cleared funds have been received the order will be placed. Payment shall be made to the bank account nominated in writing by the Supplier. Time of payment is of the essence. If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of [4]% per annum above HSBC PLC base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

    6.              Limitation of liability

    Nothing in these Conditions shall limit or exclude the Supplier’s liability for:

    (a)         death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

    (b)         fraud or fraudulent misrepresentation;

    (c)         breach of the terms implied by section 12 of the Sale of Goods Act 1979;

    (d)         defective products under the Consumer Protection Act 1987.

    Subject to the above:

    (e)         the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

    (f)          the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 100% of the price of the Goods.


    7.              Force majeure

    Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

    8.              General


    If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.


    A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

    Third party rights.

    A person who is not a party to the Contract shall not have any rights to enforce its terms.


    Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is in writing and signed by the Supplier.

    Governing law.

    The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales.



    Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes.